HOW LONG IS SHIPPING?
Once your order is placed, there is a mandatory 24 hour payment processing period between that day & the following business day. Once your payment & payment period clears, your business days begin. Once we ship your order, you will immediately receive a tracking number to the email you provided us with on the 4/5 business day. Shipping takes an additional 1-3 days which gives you a total of 5-7 business days. Business days do not include weekends or holidays *Disclaimer* We are also not responsible for any unexpected delays on the shipping comapnys behalf.
HOW LONG DO EXTENSIONS LAST?
With proper care, your hair extensions should last 1-2 +years
WHERE ARE LOCATED?
Walle, Bremen Germany. Here is our current location to have your wig and hair installs.
WHAT IS THE RETURN POLICY?
Returns are welcomed with full refunds if the merchandise is returned in the same way it was received. With tags and wrapping still attached. After 1 month, we are no longer liable to provide refunds.
**Please note custom made orders are non refundable**
HOW TO MEASURE YOUR HEAD?
You need a measuring tape. Hold one end of tape to your forehead. We need a measurement of your head circumference.
Place the measuring tape or cord/thread at height of the forehead around the head just above the eyebrows. Take it around your head at about that level until the tape touches the bit you held at the start!
With this you will have a fairly good measure of your head and can determine the cap size for your Ariekon wig.
If your head size falls between two sizes, choose the next largest size available. If you do not have a measuring tape to hand, you can use thread or cord to determine the circumference of your head.
Place the cord or thread on a foot ruler and record your head circumference. Choose your Ariekon Wig unit, Check out. Job done!